Interactive

Interactive
Category: Computer Services

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• Description
  Business profile

  Established as an Alternative Hardware Maintainer for large IBM Systems, Interactive began its life in 1988. With a philosophy based on traditional IBM service practices and with a firm goal to deliver superior customer service with professionalism and integrity. Interactive dedicates itself to supplying critical hardware services and maximising systems availability at all times for its customers. By focusing on our customers desired outcomes and then simply ensuring that all the necessary resources were made available to move towards that result, Interactive became renowned for promptness and efficiency. Making these premium services available for IBM, Sun Microsystems, Hewlett Packard, Compaq, Network Appliance, CISCO, Lexmark and other selected equipment, meant Interactive was able to penetrate and maintain Australias most widely used critical computer hardware. Tomorrow as today, Interactives primary objective as a focused systems availability supplier is to provide the highest level of service and support to each and every one of our customers. Agenda-free: other than to be the superior provider of technical excellence, systems availability and genuine customer satisfaction in the industry. This focus is our strength. Interactive's Hardware Maintenance and Business Recovery Services will continue to offer the full range of support needed to maximise systems availability and improve end user productivity. An integrated strategy for controlling cost and our vendor-neutral services will continue to see our speed and level of technical expertise to be unmatched in the industry. Interactives comprehensive approach will more and more, be able to be customised to all clients requirements. Our single point of contact for all service requirements will become the benchmark by which our competitors judge themselves. Improving productivity, reducing costs and enhancing service levels have always been and will continue to be our goal.