IntelliDesk Operator Console

By: Amcom Software  17-May-2013
Keywords: Call Centre, Operator Training, Operator Console

Provide operators with exactly the right information needed to process calls at their computers, with just a few keystrokes. IntelliDesk ensures efficient operations through screen-based interactive functions, including automatic displays of incoming calls, single-button call transfers, conferencing, and speed dialing. Operators can perform directory searches, paging, and messaging quickly and accurately, while features such as pre-recorded greetings ensure that calls are handled professionally while operator fatigue is minimized.

Keywords: Call Centre, Operator Console, Operator Software, Operator Training,

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