Natalie Wilcox - Award Winning Mortgage Broker
Home Loans, Investment Loans, Property Loans
In a recent blog for the New York Times, global entrepreneur, billionaire and Virgin boss Richard Branson, shared his secrets about what really matters in successful businesses.
His main point? It’s all about customer service.
“Making customer service key to your organisation will keep your customers happy. This in turn, ensures enduring loyalty, business success and, most importantly, a more fulfilling and meaningful experience for all,” said Branson.
Wantirna-based mortgage broker, Natalie Wilcox, from Think Advantage, agrees – and she has the award to prove it.
Last Thursday, Natalie and her husband and business partner Jason Wilcox, celebrated their own commitment to brilliant customer service when Natalie was awarded a prize at the prestigious Better Business Awards Victoria 2015 – walking away with the gong for Best Customer Service for an individual.
The awards recognised Victoria’s top mortgage professionals across a range of categories, in an annual event that showcases the commitment and motivation of talented industry leaders in the mortgage broking sector.
For Natalie and the rest of her growing team at Think Advantage, the award win is confirmation that hard work and dedication have paid off.
Two previous nominations in 2014 also saw the local business recognised as State and National Finalists in the Best Customer Service – Company and Best Customer Service – Individual, respectively.
“Think Advantage started 2015 with a move to our brand new office in Wantirna – and now this great win. We’re proud to bring an award like this back to the local community who have supported us for so many years,” says Natalie.
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, First Home Buyers
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, Mortgage Broker
, Mortgage Specialist
, Property Loans