Data Cabling, Broadband Internet, Data Cables
Phone Systems (PABX)
Customer communication is at the core of every business interaction. To ensure the best possible customer contact, HORRUS has selected and partnered with market leading brands whose reputation for quality in unsurpassed in the industry.
Our implementation team are fully certified and trained across our key brands. This ensures a great implementation each and every time, providing customers with peace of mind when it comes to customer contact management
INTEGRATED MOBILE USERS
A key element in deployments is ensuring the integration of mobiles & fixed line into your PBX. Our key vendors have solutions in place to provide this seamless integration across fixed and mobile to provide your customers and team a very easy contact platform.
FIRST IMPRESSIONS ARE VITAL
We spend time to ensure that your receptionist knows who is on a call, who can take a call and who is out of the office. It is vital for successful customer contact management that reception is fully enabled to handle call flow to ensure caller satisfaction on each and every call. This may sound simple but with statistics showing over 40% of calls to Small and medium businesses going to reception as a first port of call – this is vitally important for your business to get right.
With a wide array of market leading vendors, HORRUS has the solution range to fit any business size, scope and requirements.
END TO END
From start to finish HORRUS provides full lifecycle management of your PABX, Fixed Voice and Mobility Services to provide you with One Point of Contact.
In many environments the PABX system is integrated into the computer network to provide a seamless process of customer contact across a number of devices. HORRUS is uniquely positioned to provide the integration into your computer networks for seamless customer management.
ONE CLICK/PHONE CALL AWAY
With a multitude of support options, HORRUS is always available for your support needs. We are passionate about providing customers with Choice and our support models include e-mail support, phone support and on-line support.
1300 HORRUS (467 787) – www.horrusit.com.au
, Broadband Installation
, Broadband Internet
, Cable Internet
, Cat 5
, Data Cables
, Data Cabling
, Home Phone
, Lan Networking
, Network Cables
, Panasonic Pabx
, Phone Lines
, Phone Points
, Telecommunication Cabling
, Telephone Points