Online data capture can replace any paper form that obtains information from customers for example financial information for a home loan or lending product.
Paper based systems are error prone, labour intensive, and take too long to process. Implementing an online data capture process reduces the amount of paperwork required and lowers administration costs. How this is done will ultimately have an enormous impact on customer relationships and customer service.
iApply is Taten's intelligent, flexible, web-based data capture system that securely collects customer data and can form the basis for providing a organisation with a Single View of the Customer.