Call Centre Process Manager

By: GRID Programming  29-Oct-2012
Keywords: Document Management, Call Centre, Document Management Software

Call Centre Process Manager (CCPM) is a unique software application designed to drive down call centre costs and deliver the operational efficiencies your business needs. Staff using our software will always have instant access to call scripting, quality documentation and company processes. The unique user interface delivers industry leading high speed one click access to a range of customer inquiries without the frustration of network delays or confusing time-consuming search functions.

Keywords: Business Process Solutions, Call Centre, Call Centre Solutions, Document Management, Document Management Software, Process Solutions, Reduce Aht