Customer Experience Training

By: Customer Experience - 5 Degrees  30-Jun-2011
Keywords: Business Coaching, Team Building, Marketing Strategy

Customer facing representatives need to be trained in the latest techniques for sales and customer retention through appropriate Customer Experience techniques.

Five Degrees will help you to identify the strengs and weaknesses of your customer channels from the viewpoint of the customer.  We can then identify opportunities for improvement and train your staff tactics that will retain more customers and increase your sales.

Keywords: Business and Commercial Training, Business Coaching, Call Centre, Call Centre Training, Contact Centre Training, Customer Satisfaction, Customer Service Training, Marketing Strategy, Sales & Training, Sales Coach, Sales Coaching, Sales Consulting, Sales Solutions, Sales Strategy, Sales Training, Team Building,

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