Rescued client from cheap Dishwasher repairs (melbourne-based)

By: Neil Maurice Appliances  13-Jan-2011
Keywords: Dishwashers, Dishwasher Repairs, Dishwasher Repair

Today, a lady rang us who had previously engaged the services of another, shall we say, 'cheaper' company.  We know this company quite well and often get calls to 'fix' their 'fixes'.  Cheaper isn't always better as they say!

She had called them to come out for a $50 service charge.  We charge $88 for our service charge and that's because we save you money on a quality repair job that is fast.  Also, our parts prices are reasonable, not inflated, which is how these companies make their money.

The technician took one look at the dishwasher and said he wasn't trained to fix it.  Firstly, there's only very few appliances we don't fix and secondly, we could tell you that on the phone.  They then arranged for a new technician to come out 2 weeks later. He also said he couldn't fix it on the spot and that he would have to take it back to the workshop.  Our client rightly declined and called us straight away.

Prav arrived from Neil Maurice Appliances and fixed the appliance in half an hour.  One very happy customer!

Keywords: Dishwasher Repair, Dishwasher Repairs, Dishwashers