Technology Services

Technology Services from TeleTech

By: TeleTech  11-Aug-2016
Keywords: Consulting, Business Management, Crm

Welcome to the “uber-connected economy” where customers interact across multiple channels and multiple screens at one time. They expect their experience to be as seamless and fluid as the beautifully designed devices they use to communicate. Behind the scenes, things are often not so elegant. Legacy systems, silos and data structures cause frustrations for customers, and for the associates who are trying to assist them. We’ve designed a suite of technology services and solutions that take the friction out of the experience for the customer and associate, and the cost out of the equation for the company. Our technology offerings cut across three categories of services: OMNICHANNEL Communications TeleTech’s technology delivers a frictionless customer experience with the use of context, data, and analytics over every channel, every time. CRM, SOCIAL AND Knowledge TeleTech's technology and best practices build the foundation for a seamless customer experience over every channel, every time. Humanify™ Innovative SaaS-based technology solutions that make it easy for customers to connect to companies how, when and where they choose.

Keywords: Business Management, Business Management Software, Business Software, Consulting, Consulting, Crm, Social and Knowledge, Humanify, Omnichannel Communications, Technology,, Contact Management Software, Crm, Crm Software, Crm Solutions, Customer Relationship Management Software, Management Software, Relationship Management Software,

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