Testimonial from VP Insights, Large CPG client

By: ORC International  19-Dec-2014
Keywords: Customer Satisfaction

“With ORC's help, we've been able to take a model based on measuring satisfaction and evolve it to the more meaningful approach of looking at how well we're meeting needs. We have started to add in pieces designed to transition us to measuring Customer Equity, and I think each progressive year we're making more and more effort, with ORC's direction, towards a more enlightened, actionable study. We get really invaluable direction and assistance, and I've learned a ton from everybody we've worked with there” - VP Insights, Large CPG client

Keywords: Customer Satisfaction

Other examples of best work from ORC International

19-Dec-2014

Testimonial from Head of Performance and Communications, Housing Group

“Working in partnership with the experts at ORC International, our research programme provides a wealth of high quality data on


19-Dec-2014

Testimonial from Director, Market Insights-Financial Services firm

"(ORC International is) always responsive and willing to put time aside to discuss questions/concerns, willing to bend over backwards to


19-Dec-2014

Testimonial from Senior Director, Clinical Marketing-Large Pharma Client

”Advice on questionnaire design, willingness to research various topics outside of the scope of engagement, proactively suggests ideas for consideration