New smartKPIs.com Report Ranks the Top Knowledge Management KPIs of 2010
eab group Pty. Ltd.
Project Management, Consulting, Key Performance Indicators
June 17, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Knowledge Database Management and Knowledge Sharing KPIs dominate the “Top 25 Knowledge Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Age of documents in knowledge repository”, “% Employees that contribute to the knowledge base”, and “# Publications on the corporate intranet”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Knowledge Management KPIs of 2010” report provides insights in the state of Knowledge Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
Knowledge Management has a long tradition in using KPIs, driven by the interest in tracking intellectual capital and its use. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. With more than 70 KPI examples, Knowledge Management is one of the best covered functional areas on smartKPIs.com.
Centered around the Knowledge Management KPIs that in 2010 received the highest number of visits on smartKPIs.com, the “Top 25 Knowledge Management KPIs of 2010” report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by KPIs reflecting Knowledge database management performance, other popular KPIs come from categories such as Knowledge sharing, KM Community of Practice, Knowledge database usage or Costs and savings with knowledge management practices:
1. # Average age of documents in knowledge repository
2. % Employees that contribute to the knowledge base
3. % Documents in non-enterprise repositories
4. % Documents rarely accessed
5. # Internal knowledge sharing platforms
“The Top 25 Knowledge Management KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Knowledge Management KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization.” said Aurel Brudan, the Performance Architect of smartKPIs.com.
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: [email protected]
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