Certificate IV in Frontline Management BSB40812

Certificate IV in Frontline Management BSB40812 from BOOST Learning Australia

By: BOOST Learning Australia  18-Jan-2015
Keywords: Certificate Iv in Frontline Management Bsb40812

Certificate IV in Frontline Management BSB40812 Mode of Delivery (Complete in 12 months or less) About this Qualification BSB40812 Certificate IV in Frontline Management is specifically designed for people who are looking to advance within the Leadership and Management sector. Our Nationally Recognised Frontline Management Qualification will allow you to advance within your career and provide you with the skills, knowledge and confidence to lead and manage teams within the workplace. Our Nationally Recognised Qualification will also allow you obtain a role as a supervisor or manager within a number of diverse industries. You will be guided through the following subjects by your learning resources and with your dedicated Trainer: - Show leadership in the workplace - Implement operational plan - Implement and monitor WHS policies, procedures and programs to meet legislative requirements - Promote team effectiveness - Coordinate implementation of customer service strategies - Address customer needs - Implement customer service standards - Promote innovation in a team environment - Develop teams and individuals - Implement continuous improvement This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job Roles - Coordinator - Leading Hand - Supervisor - Team Leader Pathways Information Pathways into the Qualification Preferred pathways for candidates considering this qualification include: BSB30112 Certificate III in Business or other relevant qualifications OR With vocational experience in a supervisory role but no formal qualification. Examples of indicative job roles for candidates seeking entry based upon their vocational experience include: - Accounts Clerk - Customer Service Advisor - Import/Export Clerk - Office Administrator - Student Services Officer. This breadth of expertise would equate to the competencies required to undertake this qualification. Pathways from the Qualification After achieving this qualification candidates may undertake: BSB51107 Diploma of Management. Entry Requirements There are no entry requirements for this qualification. Packaging Rules Total number of units = 10 4 core units plus 6 elective units Core Units - BSBMGT401A Show leadership in the workplace - BSBMGT402A Implement operational plan - BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements - BSBWOR402A Promote team effectiveness Elective Units - BSBCUS401B Coordinate implementation of customer service strategies - BSBCUS402B Address customer needs - BSBCUS403B Implement customer service standards - BSBINN301A Promote innovation in a team environment - BSBLED401A Develop teams and individuals - BSBMGT403A Implement continuous improvement

Keywords: Certificate Iv in Frontline Management Bsb40812

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