Managed Services

By: KnowledgeSpace PTY LTD  07-Oct-2015
Keywords: Human Resources, Call Centre, Corporate Presentations

An ongoing challenge for many organisations is how to pursue their core business activities while dealing with a rapidly changing landscape. Need someone you can trust for outsourcing? Let’s talk PROJECT MANAGEMENT After discovering the root causes of repeat callers, sales inefficiencies or poor customer experience, the next stage is implementing strategies to overcome these hurdles. Change management is never easy, so KnowledgeSpace is here to help, end to end. LEADERSHIP KnowledgeSpace goes beyond being a group of specialists, or simple middle management. Good business leadership can help a team remain focused during a time of crisis, reminding the team members of their achievements and encourage them to set short term, achievable goals. WORKSHOP FACILITATION Workshop facilitators we’re about more than just expert workshop facilitation. Our team of facilitators help our clients with every aspect of their strategy and planning efforts, from facilitating strategy workshops to designing and delivering an end-to-end strategy process including customer strategy. CHANGE MANAGEMENT Change management is the transitioning of individuals, teams and organisations to desired future state. Organisational change directly affects all departments from entry level employees to senior management.

Keywords: Blended Call Centre Solutions, Call Centre, Corporate Presentations, Human Resources,

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