Customer Insight

By: KnowledgeSpace PTY LTD  07-Oct-2015
Keywords: Business Opportunity

Customer insight is considered to be a way to retrieve a deep truth about the customer through their experiences, beliefs, and needs while also retrieving a deep dive about your operational business through skill, campaign/ sales / customer service effectiveness and process adherence. That is relevant to the tasks or issue and rings bells with target customers. Customer insight is more than just raw data or research. It’s a multi-dimensional view of customers, staff from a strategic analysis of a variety of qualitative and quantitative data and information. WHY US We provide ease and remove the complexity in finding real intelligent insights that you are able to turn into actionable tasks Turning data into valuable insights We offer an end to end data process solution when utilising your call data, metadata and other information. This is completed by speech analytics solution, SaaS, manual analytics and manual call listening this is all wrapped up to verify all results

Keywords: Business Opportunity

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