Unique Micro Design
Unique Micro Design
Printers, Data Capture, Micro Design
UMD Service Centre provides quality after sales product service and has full bench repair facilities down to component level. Services include:
Fast Turn around Time - 48 hours*!
- UMD's Service Centre is committed to continual improvement in Customer Service and UMD aim to have Customer products repaired and dispatched within 48 hours* of receipt.
On Line Service System
- UMD's Interactive On-Line Service System enables customers easily to return products with the minimum of effort.
- It also provides Customer with the ability to monitor the progress of the service and
repair process. Access via a direct link can be made to selected freight companys own tracking
Pick up service
- UMD can arrange pick up direct from Customers site using UMD's Couriers.
- UMD stock an extensive range of spare parts and specialise in Intermec, Denso, and Epson Spare Parts, including some specialised transistors and electronic components.
Authorised Warranty Repair Centre
- UMD are an authorised Warranty Repair Centre for the following vendors:
- Casio (Mobile Computers)
- Citizen (POS Printers)
- Datecs (Portable Printer)
- Denso (barcode and data capture terminals)
- Epson (POS Printers)
- Tipro (Keyboards)
- Unique Micro Design (UMD)
Furthermore, UMD has experience (and spare parts) in rearing the following brands:
- Casio Mobile Computers
- Cognitive Printers (Blaster, Solus and DelSol)
- Intermec (all products - subject to availability of spare parts)
- Seiko (Portable Printers DPU414, 411 etc)
- Zebra/Eltron (Label Printers)
UMD Maintenance Options
UMD can also provide product maintenance options which typically include.
- Extended Warranties
- Extended Warranties with Product Exchange
- On-Site (via our Independant Service Providers)
- Custom Maintenance Programs
- Vendor Plus (UMD's Vendor Value Added Service)
UMD Service Centre Contact Details
- On-Line Service System:
- Local (03) 9582-7060
- International +61-3-9582-7060)
- Return Address:
- Unique Micro Design Pty Ltd
- Rear Unit 1, 200 Wellington Road
- (Enter via Garden Road)
- Clayton, VIC 3168
- *Subject to parts availability
, Micro Design