@home Property Management

@home Property Management from @home Property Management Solutions Launceston

By: @home Property Management Solutions Launceston  12-Apr-2011
Keywords: Real Estate, Real Estate Management, Real Estate Agents

Our Approach
Property management is often overlooked in a traditional real estate agency. In many offices the property managers are inexperienced and have limited resources to effectively manage valuable property assets, this generally results in short cuts with systems and procedures, a greater risk of human error and ultimately poor customer service. With a combination of our experience, our people and our highly effective systems we offer a safe solution for the management of your investment and the very highest standard of service and professionalism.
 
Attention to Detail
The most critical element of property management is attention to detail, particularly in relation to property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas. If something goes wrong, these documents will be worth thousands! We engage the services of the PPM System which provides a series of checklists, procedures and training tools to ensure there is very little room for human error within our department, this system ensures a consistant and safe management solution. Find out more about the system at www.ppmsystem.com.au

Ultimate Protection
Protecting you and your investment is our number one priority. We have carefully researched insurance products to ensure we can give you accurate advice in relation to the type of cover you need for maximum protection. While we take every possible measure to ensure the right tenant is selected sometimes circumstances change that lead to tenancy issues. We monitor your rent payments on a daily basis and inspections are regular and thorough. Our job is to manage the risk and minimise the impact. A combination of an experienced property manager, quality systems and a comprehensive insurance product will give you peace of mind and take the risk out of renting.

Proactive Performance
Our quality systems minimise the time needed to conduct the daily tasks such as monitoring rent, lease renewals and general repairs so that we can spend more time on the important elements of managing your investment. While some property managers stop at collecting rent and conducting the odd inspection, we are constantly looking at new ways to improve the performance of your investment dollar. Our focus is on reducing vacancy, monitoring market conditions, frequent rent reviews and looking out for capital growth opportunities in terms of improvements and preventative maintenance. We also educate ourselves in areas such as depreciation, tax deductions and market trends. These key activities not only increase your immediate rental income, they maximise the long-term value of your investment.
No Hidden Extras
The biggest mistake property investors make is choosing an agent based on the lowest fees and the highest rental quote. When you think about it, how easy would it be to secure your business if all we had to do was tell you what you wanted to hear? When selecting an agent you should be very careful of discounting and what seem to be low fees. We have completed a recent local study which highlighted the various “extra’s” some agents have in addition to the standard commission. When you ask us about fees we will make it clear, easy to understand and we will never surprise you with hidden extras.

Tenant Rewards for Rent Payment

 We have implemented the RE Connect oneCard, which is a rent payment card that allows your tenant flexible payment options such as Bpay, Post bill pay, Direct Debit, Credit Card, Phone and Online Payments. The card also offers your tenant instant rewards such as grocery and fuel discounts, discount accommodation, great restaurant deals and much more. By rewarding tenants when they pay rent we attract them to our business. After all, without tenants we have no business and you have no income

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