Call The Doctor

Call The Doctor from Call The Doctor

By: Call The Doctor  29-Aug-2016
Keywords: Health Care Services, Doctors, Medical Centres

About Call The Doctor AT A GLANCE After hours home visits Bulk billing Prescriptions available Quality care Personal attention Prevention Is Better Than Cure Call The Doctor is a Tasmanian owned and operated BULK BILLED after hours home visit medical service that was launched in February 2015. Call The Doctor Call The Doctor provides afterhours doctor home visits for the general public of Hobart. We are a bulk billed service, provided patients have a Medicare or Veterans Affairs card. Call The Doctor employs experienced medical practitioners to provide unparalleled afterhours care for patients in the comfort of their own home. We are a fully accredited service and quality of care is our highest priority. Patient care is our highest priority, we provide medical care throughout the defined after hours period for patients in the comfort of their own home, or residential aged care facility. Monday to Friday before 8:00am and after 6:00pm. Saturdays before 8:00am and after 12:00pm. All day Sundays and public holidays. To ensure patients are cared for at all stages of the booking procedure, our calls are prioritized by our experienced call centre staff and relayed to our doctors on the road. This ensures appropriate triage and referral of patients to emergency services, or to the patient’s General Practitioner whenever required. Patients may be provided with self care management advice prior to the doctors arrival and, if required, appropriately referred to emergency services. A detailed report of each patients consult will be forwarded to their General Practitioner for continuity of care. Our medical team participates and maintains comprehensive continued professional development. All of our doctors are registered by the Australian Health Practitioner Regulation Agency. Some hold Fellowship of the Royal Australian College of General Practitioners (RACGP) or the Australian College of Rural and Remote Medicine (ACRRM), or are currently studying towards achieving this goal. Our doctors are assessed by the Department of Health and are required to meet stringent continuing medical education requirements. Our doctors are mentored by our Medical Advisory team towards achieving Fellowship of the RACGP or ACRRM. All of our orientation and mentor systems for doctors are quality assured. To ensure the highest standard of health care delivery we maintain membership with key health organisations such as the Royal Australian College of General Practitioners, Primary Health networks, The National Association of Medical Deputising Services (NADMS) and The Australian Association of Practice Managers to ensure that that we are at the forefront of services to patients. All of our policies and procedures have been developed to meet the Standards outlined by the Department of Health and Approved Medical Deputising Service Program. Our competent team operating the call centre participate in quality training programs. Regular monitoring and performance reporting systems ensure staff provide patients with professional and respectful service at all times.

Keywords: Bulk Billing, Doctors, Health Care Services, Home Visits, Medical Centres