We know your'e busy......
thats why at M.J.Walker Plumbing we aim to get your maintenance requests completed fast and efficiently.
We have tailored our business systems to accomodate busy property managers and body corporate principals. Our goal is to keep you, your tenants and owners happy.
All tenants are contacted within 24 hours of receiving a maintenance request. Most repairs are completed on the same day where possible. We offer tenants an appointment time that suits them. If tenants work we can pick up keys with their permission.
There are three different ways in which you can get maintenance requests to us:
1. Fax it through
our fax is operating 24hours a day to receive maintenance requests from our growing number of clients. Faxing also leaves you with a hard copy of the request.
2. E-mail it
welcome to the 21st century. E-mailing requests allows you to keep an e-copy of the details to print out if required. Another benefit is that if the request is urgent, we can get it via our smart phones and wi-fi connections.
3. Call it in
it may be old technology but the humble phone is still the most direct way to get our attention. This also helps if the request is urgent or you need to know more about the repair process.
By choosing M.J.Walker Plumbing and Gas you can relax knowing that we are fully licenced, have the relevant insurances and that our 20 years experience in the industry speaks for itself.