Performance & Productivity
Business leaders are always under pressure to get results. We help increase revenue while reducing costs. This is done using our proven approach. As there is no one size fits all approach, we create a productivity program tailored to your individual situation.
Benchmarking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from the best firms in the same or similar industries.
This process can be highly beneficial and can help reduce costs considerably by showing you what is possible, or what is necessary to become the best. By modelling these metrics we then work on a plan to reduce expenses to be in line with industry norms as well as best practices for processes.
Cost Reduction Planning
Whether a business needs a cost reduction plan for management or your bank, we help upper management identify areas of high expenditure and help you devise a simple plan to reduce costs.
In many cases we can quickly reduce costs with minimal effort. Many business functions can be contracted out to deal with additional burden or for functions that existing employees do not have time for eliminating the need to employee more staff.
Cost reduction planning can be especially helpful for businesses that are seasonal.
We teach methods such as time management and prioritisation techniques like Eisenhower’s Urgent/Important Principle.
These principles help upper management think about priorities, and determine which activities are important and which are, essentially, distractions.
In addition we can analyse employee duties ensuring workloads are evenly spread within a department minimising stress.
When the stress is managed effectively this leads to a happier workforce improving productivity and reducing employee turnover.
KPIs represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization.
Choosing the right KPIs relies upon a good understanding of what is important to the organization. PC Consulting will look at existing KPI structures or create one for you. We make sure that the KPI’s defined are controllable within the organisation so managers can be held accountable, thus leading to better performance and profit. Once the KPIs are defined all performance and quality of work is monitored and measured with reporting to key management on a periodic basis. This helps all levels of management to keep up to date with the organisations day to day activities.
Giving individual employees feedback about their job performance leads to potential benefits such as the individual becoming more productive and giving them a sense of their achievements and areas that require attention.
There are many benefits to having an appraisal structure in place:
– Increased communication
– Enhances employee focus
– Goal setting
– Performance improvement
– Training needs are identified
We help you develop a systematic and periodic process that assesses an individual employee’s job performance and productivity. We have found that if you encouraging employees to talk about things that are important to them, employees and managers will get more out of the process when this is done.