Appointment Setting

Appointment Setting from Virtual Call Centre

By: Virtual Call Centre  07-Jan-2011
Keywords: Lead Generation, Call Centres, Appointment Setting

VCC offers a comprehensive range of innovative call centre outsourcing services for your business, ranging from customer service, Telemarketing, Appointment Setting, Inbound and Outbound Services, Data Cleansing, Video/Email Marketing and all your Virtual Assistant needs. VCC Agents are fully experienced in qualifying prospects by getting through the gatekeepers and reaching the decision makers.

Effective selling skills have a considerable impact on your sales results, profitability and growth. Your customers receive an exceptional sales experience as a result of our unique telesales programs, strong sales culture and attractive staff incentive programs. VCC will create a specific campaign to reach the target audience you require. Agents are briefed on scripts and how to overcome objections for that particular campaign, to get maximum results. Scripts are written to achieve the desired outcome.

  • Highly Qualified Lead Generation
  • Appointment Setting and Diary Management
  • Expert Management and Quality Control
  • Dedicated Account Managers on the phone
  • Regular Training and Role Play
  • Data Consulting and Pin Point Target Market Approach
  • Transparent Reporting

Tactical Campaigns and telemarketing are an effective means of updating your customer database, obtaining valuable market intelligence and customer feedback, and promoting your products and services. Also known as “Data Base Cleansing” VCC will update and remove any unwanted data on your Data Base.
Using our call centre to manage your Lead Generation strategy can be the engine that fuels your business with leads and revenue.

VCC agents, with a highly effective script, will set appointments for your sales
teams, this now enables your sales teams to utilise their time in the field selling and building rapport with your clients.

VCC have a non-intrusive approach in reaching your existing customers to inform them of new products, services, seminars or to touch base with a courtesy call.

VCC will take your overload calls by using the “Virtual Sales” method. Your customers will reach a highly professional Customer Service Agent who has the expertise to turn the call into a Sale.

  • Convert inbound calls from direct response TV (DRTV), mail and internet advertising into sales
  • Handle product orders
  • Process transactions via credit card and other payment methods
  • Take bookings and registrations for events

Are you tied up in meetings and your phone’s diverted to voicemail? This can be offputting to your valuable clients. Talk to us about how our Inbound service and how it can improve client relationships and enhance your business!

Keywords: Appointment Setting, Call Centres, Lead Generation, Outbound Call Centre

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Virtual Call Centre

Telemarketing, Appointment Setting, Inbound and Outbound Services, Video/Email Marketing Campaigns,Data Cleansing, Data Extraction and Virtual Assistants