Call Centre Outsourcing

Call Centre Outsourcing from Global Outsourcing

By: Global Outsourcing  27-Oct-2016
Keywords: Business Process, Lead Generation, Call Centre

Inbound Sales – Our Inbound Sales team have a vast amount of experience in converting enquiries into sales. We set measurable & achievable KPIs which are reported on daily to maximise the results for our clients. Each time they contact a customer, they are focusing on retaining the customer and generating a sale right now and long term, they understand that you treat the customer right the first time, they will come back for more. Customer Service – Our agents, are passionate about providing exceptional Customer Service and strive for first call resolution. Debt Collection Technical Support Outbound Services – Our clients use Outbound calling for many different reasons. Our Outbound agents vary from real “go-getters”, they type that are required to finalise that sale, through to soft, absolute customer-centric ,caring agents that make the customer feel special. We make sure the right type of agent is working on your campaign to maximise the results. Live Chat Support – we can provide Live chat support for your customers 24/7, never miss an opportunity again Email Support 24/7 Operations

Keywords: Appointment Setting, Business Process, Business Process Management, Business Process Outsourcing, Call Centre, Contact Centre, Data Cleansing, Lead Generation, Marketing Campaigns, Outbound Call Centre, Outbound Telemarketing, Process Outsourcing, Telemarketing Services

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