Business Process Guidance

By: Epsilon Knowledge  21-Nov-2011
Keywords: Business Process Software, It Knowledge Management

Are your users are struggling to keep abreast of application, policy and procedure changes? Is time being wasted with a flood of calls to the help desk, or are colleagues being constantly interrupted? Smart Support, our Electronic Performance Support Solution (EPSS), supports knowledge transfer by enabling step-by-step instructions and training tools to be rapidly integrated into your business applications. With context sensitive links to online training, business process and business rule information, our solutions ensure your users can get their job done without increasing your support costs.

Keywords: Business Process Software, It Knowledge Management

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