Customer Service Training

Customer Service Training from Customer Service Training

By: Customer Service Training  08-Oct-2014
Keywords: Personal Development, Life Coaching, Business Coaching

Professional Customer Service Training including communication, conflict resolution, dealing with difficult people and exceeding expectations. Telephone techniques to stand out Communication with verbal, vocal and visual The customer service life cycle How to WOW your customers Body language tips to communicate better Complaint handling Disarm angry customers Exceed expectations Recognise that service delivery is an individual response value Understand how an individual’s behavior impacts the behavior of others Develop more confidence and skill as a problem-solver Communicate more assertively and effectively Make customer service a team approach

Keywords: Business and Commercial Training, Business Coaching, Business Development, Customer Service Training, Leadership Training, Life Coach, Life Coaching, Management Training, Personal Coaching, Personal Development, Relationship Counselling, Sales & Training, Sales Coaching, Sales Training, Team Building

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Communication Training

Communication Training skills now available in Brisbane, Adelaide, Melbourne, Perth, Sydney and the Gold Coast.