Train the Trainer Call Centre

By: BlueFox Call Centre Training and Consultancy  01-Jul-2013
Keywords: Call Centre, Customer Service Training, Call Centre Training

You may be looking to: Introduce newly appointed trainers to the basics of training design and delivery Up-skill existing trainers in presentation and facilitation Provide managers and supervisors with essential training and development techniques Assist Product Trainers in transitioning to soft skills training and coaching At BlueFox we have the expertise to help you develop the training expertise of your internal training resources. Our Train the Trainer programs cater to existing Trainers, new Trainers, Managers, Team Leaders and Coaches. Our Train the Trainer programs include basic, advanced and accreditation packages in: Instructional Design Presentation Skills Facilitation Skills Coaching Skills Assessment & Evaluation

Keywords: Call Centre, Call Centre Training, Customer Service Training, Train The Trainer

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