Telephone Skills Training

By: BlueFox Call Centre Training and Consultancy  01-Jul-2013
Keywords: Business Coaching, Skills Coaching, Telephone Skills Training

The Call Centre telephone etiquette training program includes: How to impress the caller from the onset of the call How to maintain professionalism throughout the call How to assess and respond to needs efficiently How to solve problems to a satisfactory outcome for the customer and the organisation Effective communication skills

Keywords: Business Coaching, Skills Coaching, Telephone Skills Training

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