Code of Conduct

By: Avoclean Services  16-May-2011
Keywords: Advertising, Cleaning Services, Cleaners



We are committed to maintaining the highest degree of integrity in all our dealings with

potential, current and past clients, both in terms of normal commercial confidentiality,

and the protection of all personal information received in the course of providing the

business services concerned. We extend the same standards to all our customers,

suppliers and associates.


We always conduct our own services honestly and honourably, and expect our clients and

suppliers to do the same. Our advice, strategic assistance and the methods imparted

through our training, take proper account of ethical considerations, together with the

protection and enhancement of the moral position of our clients and suppliers.

Duty of care

Our actions and advice will always conform to relevant law, and we believe that all

businesses and organisations, including this business, should avoid causing any adverse

effect on the human rights of people in the organisations we deal with, the local and

wider environments, and the well-being of society at large.


Our contract will usually be in the form of a detailed proposal, including aims, activities,

costs, timescales and deliverables. The quality of our service and the value of our support

provide the only true basis for continuity. We always try to meet our clients' contractual

requirements, and where a provider requires more official parameters and controls.


Our fees are always competitive for what we provide, which is high quality, tailored,

specialised services. As such we do not generally offer arbitrary discounts; generally a

reduction in price is only enabled by reducing the level or extent of services to be

delivered. That said, we always try to propose solutions which accommodate our clients'

available budgets and timescales. Wherever possible we agree our fees and basis of

charges clearly in advance, so that we and our clients can plan reliably for what lies

ahead, and how it is to be achieved and financially justified.



We aim to be as flexible as possible in the way that our services our charged. We make

no attempt to charge interest on late payments, so we expect payments to be made when

agreed. Our terms are generally 30 days net monthly.

Intellectual property and moral rights

We retain the moral rights in, and ownership of, all intellectual property that we create

unless agreed otherwise in advance with our clients. In return we respect the moral and

intellectual copyright vested in our clients' intellectual property.

Quality assurance

We maintain the quality of what we do through constant ongoing review with our clients,

of all aims, activities, outcomes and the cost-effectiveness of every activity. We

encourage regular review meetings and provide regular progress reports. Avoclean has

been accredited under a number of quality assurance schemes. Further details are

available on request.

Professional conduct

We conduct all of our activities professionally and with integrity. We take great care to

be completely objective in our judgement and any recommendations that we give, so that

issues are never influenced by anything other than the best and proper interests of our


Equality and discrimination

We always strive to be fair and objective in our advice and actions, and we are never

influenced in our decisions, actions or recommendations by issues of gender, race, creed,

colour, age or personal disability.

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