SMARTQUEUE - Integrated Multimedia Queue Management System

By: Business Smart Solutions Pty Ltd  05-Mar-2013
Keywords: Queue Management System, Patient Flow Management, Customer Flow Management

www.smartqueue.com.au SMARTQUEUE® is a major breakthrough in multimedia queuing management system. The system is designed not only as a tool to solve queue congestion. The system allows for faster organisation of queuing and customer service with its non-linear system. Customers no longer have to stand in a line waiting for their turn to be served, yet they can sit comfortably in a sitting area while viewing SMARTQUEUE® multimedia display, without having to worry if they miss their turn. SMARTQUEUE® system is different to other queuing management systems. The system not only allows for a more effective customer service, but it analyses daily customer service transactions for an improved company performance. This is achieved through the advance technology of reporting functions (KPI) at both localised and centralised level.

Keywords: Customer Flow Management, Patient Flow Management, Queue Management System, Smartqueue

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