Outsource sales and customer service

Outsource sales and customer service from TBS Global Pty Ltd

By: TBS Global Pty Ltd   26-Sep-2011
Keywords: Online Marketing, It Services, Direct Marketing

Customer Service is the back bone of any good business. Our service is designed to reflect this fact.
TBS offers a state of the art inbound call centre with experienced and reliable customer service representatives. Our team is capable of becoming a part of your business offering level 1 to level 3 help desk services.
TBS incorporates our state of the art IVR services to provide a unique service which allows your customers to "self help" or speak with a friendly customer service agent.
Our customers range from retail to banking and financial services as well as the highly technical IT&T industries.

Data Verification is a process wherein the data is checked for accuracy and inconsistencies after data migration is done.It helps to determine whether data was accurately translated, is complete, and supports processes in the new system

1.Why should you Outsource Telemarketing? The main reason companies outsource telemarketing operations are that setting up a large-scale telemarketing call center is expensive and complicated. In addition, you will need to hire and train TSRs and management staff..........<More> 2.What Type of Telemarketing do you need......?There are 2 main type of marketing; Business-to-business (B2B) or Business-to-consumer (B2C). Your business may require a specific telemarketing fucntion (or functions) basedon where it is in its business growth cycle. Following activities will help me meet your telemarketing goals. Outbound Direct Sales         Proactive marketing of prospective, preexisting customers are contacted directly Inbound Direct Sales            Reactive reception of incoming orders and requests for information. Lead Generation                   Generation of prospective consumer interest or inquiry into products or services of  a business (include research and Surveys)  

Keywords: Appointment Setting, Call Centre, Data Verification, Direct Marketing, Global, Helpdesk, It Services, Lead Generation, Online Marketing, Survey, Telemarketing, Telesales

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