Investigations, Debt Recovery, Debt Collection
ARCS Mercantile are Repossession and Recovery professionals and are available to enact quick recovery of money or property as required.
Our operators and agents are experienced in all commodities of personal or business mortgaged, financed & leased goods.
ARCS Mercantile are experienced to obtain Court Orders if the customer is not being co-operative or makes threats against the goods or people involved in the recovery process.
Provide proper written instructions to our operators tailored to individual task requirements;
Work to proper legislative requirements (ie ACCC, ASIC, UCC etc);
Attend specific and given addresses, request Payment In Full of all arrears and costs;
If payment available we will collect in Certified Funds, if not will secure property (vehicle or equipment) and store / transport to your nominated address;
Conduct a visual inspection, provide a condition report including photographs and include any comments, issues that occurred with debtor/client/family etc. at time of repossession;
Arrange return of any personal effects to client that are not subject to the credit agreement;
Advise initially as soon as taken possession and follow through with a more detailed Service Report as soon as possible.
FINANCED / MORTGAGED / LEASED Goods
Our operators are experienced in recovery of all types of Financed / Mortgaged / Leased goods from both Consumers and Businesses.
We recover all commodities of goods from Computers / Audio Visual / IT to motor vehicles, trucks and large commercial equipment (catering, printing, machinery) etc.
Make arrangement with customer per your instructions (ie: Money, payment arrangement or the Goods);
Arrange recovery of equipment and delivery to your nominated address;
Arrange qualified contractors when necessary (ie: Electricity, Water, Gas);
Photograph and provide visual condition report of goods sighted / collected;
Return any customer owned goods that do not belong to the creditor.
EVICTION & Lockouts
ARCS Mercantile represent business and individuals in lawful evictions and lockouts of residential, commercial and rural properties.
Attend evictions on your behalf to minimise any risk to your staff;
Arrange locksmiths and forwarding of keys to nominated person or agent;
Consult with clients to repair any damage necessary to secure premises;
Arrange Qualified contractors for Repairs to damage or cleaning, painting, gardening to make property suitable for sale;
Supervise, photo and video removal of any belongings left after eviction has been completed.
Provide written report including pictures of property at time of eviction;
Conduct any pre-eviction field call (if required) if property considered a risk or may have intentionally skipped beforehand and can be immediately secured.
When an Asset has gone “missing” we are often engaged to locate the item for return as required. This can be part of a Debt Recovery / Repossession process matter or a disgruntled employee, customer, supplier who fails to return goods as part of their employment or business activity.
Our investigation may be Covert or Overt “within the Law” to search for the person(s) and recover the goods. Sometimes this may include the use of Court Orders when the debtor is not being co-operative and refuses to surrender the goods.
, Asset Recovery
, Debt Collection
, Debt Recovery
, Financed Goods
, Leased Goods
, Lock Outs
, Mortgaged Goods
, Process Server
, Process Servers
, Process Service
, Process Serving
, Skip Tracing