BB Email Marketing Avangate email service not worrth the headache
RIP Pest Management
Avangate, Bb Email Marketing, Bulk Email Companies,
For anyone considering using bulk email tools, BB Email marketing also known as Avangate some things you may want to consider. The following is simply a write up of my experience using the company BB Email Marketing (Avangate).
Almost every month I have had issues where the service will go down then I have had to waste hours and hours of my time sending emails to BB Email Marketing asking why the service provided by them is not working. A guarantee email response from them is always "We are looking into the issue and will get back to you shortly" then hours later I receive no reply from BB Email Marketing (Avangate).I have to then use the online support to contact them mind you most of the time this support is offline.
By the lucky chance online support is available they normally still have no answer and I almost guarantee that the response that you get if they are available is "Our tech is looking into the issue" and it is only a day later when I chase them almost a further 24 hours later that the service actual has been rectified. I would truly hate to think what would have not happened if I had not spent hours emailing the company and using online chat to get on their backs about the issue.
So this has been my experience with the company BB Email Marketing (Avangate) a service that seems to have one of the worst service ever even Telstra service is amazing in comparison to the service that BB EMail Marketing have provided me the client to date.
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