Time and Attendance Systems viewed as Workplace Big Brother?
Human Resource Management, Proximity Readers, Workforce Management
Introducing an automated Time and Attendance system will
undoubtedly bring many benefits to your business; from payroll
savings, improved productivity, greater management visibility, reduced
absenteeism, and improvements to OHS. However, while these
benefits may be obvious to management, they are often
less so to the staff working on the front line.
For this reason, convincing employees that a new Time and Attendance system can help them too can prove to be a difficult task. Especially when your
employees may feel that you are trying to create a “Big Brother” type
organisation - which is understandable when a Time and Attendance system
can provide management with a clear record of lateness, length of
lunchbreaks, as well as holidays and sick leave, and even productivity.
So what can you do to achieve staff buy in?
1. Be a Time and Attendance Advocate
things first, you need to be a clear supporter of the idea in order to
overcome potential employee obstacles, and have the confidence to answer
difficult questions or arguments that may arise - getting rid of any
doubts raised by your staff.
2. Be prepared for some resistance
Your Time and Attendance provider
will be able to assist and prepare you for potential objections you may
encounter. You should also know that the employees who resist
technology are likely to be the least productive workers!
3. Keep Staff Informed
Effective communication is key. Share information about the new Time and Attendance system with employees and their representatives/union officials as soon as
possible. Explain exactly how the change will impact them i.e.: will
they need to use swipe cards, proximity fobs, or biometric scanners to
4. Communication must be two way
just provide information to the employees, also give them an
opportunity to express their concerns and ask questions. For example,
with biometric Time and Attendance, employees might be concerned about
the prospect of their fingerprint information being stored. You will
need to assure them that this isn’t the case.
Your Time and Attendance provider will have basic information (without getting too technical) on
how their biometric systems work, which you can use to reassure
employees that their personal data will not be compromised.
5. Explain employee benefits
You need to make sure your employees understand how they will benefit from using an automated Time and Attendance.
Once they are convinced that more accurate data tracking will improve
the accuracy of their wages and provide them with early notice of
schedule changes that impact their working hours, they are more likely
to buy-into the change.
The ability to request holidays without
having to ask their managers directly and amend their personal details,
such as address, telephone number etc without contacting HR will also be
While, instant access to their absence profile or
annual leave balance would enable them to manage their time more
effectively. With a Time and Attendance the staff who consistently outperform are the ones who will shine which
could encourage you to implement performance-related incentive schemes.
6. Get Supervisors on side
supervisors and line managers in the change process, reduces the risk
of them potentially sabotaging the system further down the track. When
supervisors realise the importance of having accurate attendance data
and that the system will help them minimise the time spent on tedious
administration tasks, they will be more likely to embrace the idea and
become Time and Attendance advocates too!
Sufficient training time to understand the system would also be a valuable step towards better system implementation.
8. Keep an eye on proceedings
job doesn’t end once the system is up and running - you will need to
continue to monitor the process well beyond implementation to ensure
that you achieve the desired outcomes.
For more information on Choosing an effective Time and Attendance System for your organisation download our FREE Guide online. Alternatively contact us today on 1300 884 831 for more information on implementing an automated Time and Attendance system for your organisation.
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