With our Managed Services contracts, our clients get peace of mind knowing that C3 Group is a total IT solutions provider. Our fixed-price service model guarantees:
- Fixed-Price IT Support Costs – our agreements allow you to budget for your IT support expenditure
- Performance – improved productivity of your employees through quality network design and more efficient systems
- Reliability – remote monitoring of your systems, along with quality consultancy, ensures less downtime for your business.
- Security – we secure your network using enterprise level hardware & software solutions
- Peace of mind – we take care of all of your IT worries so that you can focus on achieving your business goals
C3 Group has a Help Desk dedicated to Managed Services clients. In many cases, our clients receive immediate remote IT support from our friendly Help Desk team. We also proactively monitor and maintain your network and systems, using our Managed Services Platform. This ensures our client’s IT environment is performing optimally, and allows us to detect and fix any issues that are discovered, to prevent any downtime from occurring.
C3 Group also performs scheduled onsite maintenance, and has a team of field engineers and senior consultants that provide quality on-site support. Each C3 Client has a senior consultant who is their “Trusted Advisor”, and they work with our clients to ensure that their IT is firmly aligned with their business objectives.