Your home is simply an extension of your personality. It needs to reflect everything that you find relaxing, comfortable and satisfying.
At Compass our sole objective is to provide a range of product and services that will not simply satisfy you, but absolutely delight you. The days of 'keeping up with the Jones’s' are gone forever; today customers want individuality with practicality, design with uniqueness, and furnishings that make a 'Statement'.
We believe that our products and services meet the wants and needs of our customers.
At Compass :-
• We do not show you what we have, we listen to what you want and provide it.
• We will offer a choice in fabric, design and colour to blend with the harmony of your home.
• We understand that you have a certain budget and respect that by offering quality products within your budget, and not try to force the price up just so we have a bigger sale.
• We believe that you are most important part of our business, so all telephone calls will always be returned, you will always be addressed respectfully, your constructive comments welcomed and suggestions respected. You are the 'customer' and without you we do not have a business.
Our additional services include:
• A free design consultancy when you buy your fabric from us. We will give you the 'tips' for your D.I.Y. project.
• Free loan curtains. While we are manufacturing your order, and you need some privacy, we will install the tracks and then provide 'loan' curtains to afford privacy and some degree of light control until your order is ready to install.
• Free dry cleaning at the end of the guarantee period (generally 12 months). Some conditions apply depending on the fabric selection, and the offer is restricted to a value up to $250.
• If you need assistance installing a D.I.Y. project we will negotiate a fee and ensure you will have a 'professional' finish.