Customer Service, Workshops, Customer Feedback
Facilitated workshop, where SpySee will guide a chosen group of your team members in setting up a taskforce that drives your customer experience on an ongoing basis.
For any customer experience improvement program to work you need two things:
1. To include your employees by using their feedback and suggestions and
2. To keep customer experience front of mind all the time,
This workshop covers these two things.
This workshop will set your business up for success.
, Customer Feedback
, Customer Service
, Cycle of Service
, Mystery Shopping
, Rewards and Recognition Programs
, Training Needs Analysis