Customer Experience Guide

By: SpySee  06-Jan-2011
Keywords: Customer Service, Workshops, Training Needs Analysis

Our unique customer experience guide gives you the practical know how to imporve your business and create great customer experiences everytime.  It is a step by step DIY guide that you can purchase or receive free when you book a 12 month program with us.

The guide will teach you such things as
Creating consistency across all your customer touch points
Create a customer service mission and vision to drive your business performance
How to create Ambassadors for your business that spread word of mouth for you
How to engage employees, motivate and empower them to work towards customer service excellence
How to create an innovation taskforce that creates a culture of customer experience excellence
And much more.

Keywords: Create Ambassadors, Customer Service, Cycle of Service, Rewards and Recognition Programs, Training Needs Analysis, Workshops,

Other products and services from SpySee



Our facilitated training workshops engage, motivate and empower your whole team to create the ultimate customer experiences everytime.



We will guide you to improve the customer experience in your business so you have ambassadors that will actively promote yoru business to their friends.



Get the answers to your questions by using our survey services.


Innovation Taskforce

Create a culture of customer experience excellence. Motivate and include employees so they take ownership of the goals for your organisation, keep your customer service thriving long term

Mystery Shopping from SpySee thumbnail

Mystery Shopping

To improve your customers experience Piece of mind to understand what the experience is Create word of mouth marketing and ambassadors tha promote your business for you Feedback to use as testimonials in your marketing Competitor analysis to stand out in the marketplace Understand Training needs  Can be used as part of a rewards and recognition program Create a culture of customer experience excellence Keep staff on their toes remind staff how important customer service is


The SpySee Customer Experience Innovation Program

Improve your customers experience, grow your business through free word of mouth marketing, increase profits.