Canberra and Capital Region Tourism Awards

By: SpySee  06-Jan-2011
Keywords: Customer Feedback, Mystery Shopping, Mystery Shopper

SpySee has for 3 years successfully conducted the mystery shopping component of the Canberra and Capital Region Tourism Awards. 
SpySee conducts two assessments on the entrants using anonymous customers who report on the experience of the entrant. Titled the Visitor Appraisal Award the Canberra and Capital Region awards provides both a seperate award for this category and uses the results as part of the overall score and judging process.
The entrants of this award love the feedback as they can compare themselves against their competitors and use the feedback to improve their customer service.

Keywords: Canberra and Capital Region Tourism Awards, Customer Feedback, Mystery Shopper, Mystery Shopping, Rewards and Recognition Programs,

Other examples of best work from SpySee

06-Jan-2011

Qantas Australian Tourism Awards

SpySee contracted to conduct a trial of the Visitor Appraisal Award for The Qantas Australian Tourism Awards.