﻿<?xml version="1.0" encoding="utf-8"?><?xml-stylesheet title="XSL_formatting" type="text/xsl" href="/Common/RSS/RSS_XSL_AU.xsl"?><rss version="2.0"><channel><title>RSS Feed for Training Courses</title><link>http://www.hotfrog.com.au/Products/Training-Courses/RSS</link><description>Updated every minute of every day</description><language>en-us</language><copyright>Copyright: (C) Reed Business Information.</copyright><item><title>OLGR Approved RSA online Training</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/OLGR-Approved-RSA-online-Training-70221</link><description>&amp;nbsp; CFT offers RSA online OLGR Approved Provide Responsible Service of Alcohol - SITHFAB009A is a&amp;nbsp;unit from the Hospitality Training</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Mackintosh College - Diploma of Events - SIT50207</title><link>http://www.hotfrog.com.au/Companies/Mackintosh-College/Mackintosh-College-Diploma-of-Events-SIT50207-68589</link><description>Are you interested in an exciting career in event organization and planning? Prestigious events play an increasingly vital role in</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Supervisor training Aged or Childcare</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Supervisor-training-Aged-or-Childcare-66010</link><description>Food handler and food safety supervisor training for Aged and Childcare onsite or do it on the web 1300665633</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>QLD OLGR RSA training</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/QLD-OLGR-RSA-training-66006</link><description>QLD OLGR RSA training&amp;nbsp; and RSA Bridging courses available onsite for groups or online. Phone 1300 665633</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Provide Responsible Gaming Services</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Provide-Responsible-Gaming-Services-66003</link><description>RSG training by correspondence or in class for groups &amp;amp; CLO training - phone 1300 665 633</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>QLD RSA Training Course Certificate</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/QLD-RSA-Training-Course-Certificate-65990</link><description>QLD OLGR RSA Training Course Certificate&amp;nbsp; do ONLINE&amp;nbsp; now - STAY IN BED - DO IT ON THE WEB &amp;nbsp;phone 1300665633</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>DIPLOMA IN WEDDING PLANNING</title><link>http://www.hotfrog.com.au/Companies/WEDDING-PLANNING-ASSOCIATION-OF-AUSTRALIA_2867028/DIPLOMA-IN-WEDDING-PLANNING-65177</link><description>MOST AFFORDABLE DIPLOMA IN WEDDING PLANNING COURSE. AND WE OFFER FULL SUPPORT EVEN WHEN YOU COMPLETE OUR COURSES.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Insulation Installation Training Course</title><link>http://www.hotfrog.com.au/Companies/Comsec-Training/Insulation-Installation-Training-Course-64775</link><description>ComSec will qualify you as an approved installer and assist you in
registering with the Government’s Insulation Installers List.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Business &amp; Management Courses</title><link>http://www.hotfrog.com.au/Companies/Martin-College_1663091/Business-Management-Courses-63563</link><description>Learn from&amp;nbsp;experts with extensive industry experience &amp;nbsp;  Build your career with practical, up-to-date learning and experience &amp;nbsp;  Support throughout your course to ensure success  &amp;nbsp;  Get personal attention in smaller, focused classes</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Certificate IV in Financial Services (Bookkeeping) FNS40207</title><link>http://www.hotfrog.com.au/Companies/Australian-College-of-Training-and-Employment/Certificate-IV-in-Financial-Services-Bookkeeping-FNS40207-62553</link><description>Certificate IV in Financial Services (Bookkeeping) FNS40207&amp;nbsp;is for anyone seeking to gain a nationally recognizrecogniseded qualification, improve their employment prospects, comply with the anticipated legislation governing the Bookkeeping Industry and develop their skill and knowledge base.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Certificate III in Children's Services (CHC30708)</title><link>http://www.hotfrog.com.au/Companies/Australian-College-of-Training-and-Employment/Certificate-III-in-Childrens-Services-CHC30708-62550</link><description>&amp;nbsp;Working with young children is challenging and fun! Start your career today by enrolling in&amp;nbsp;Certificate III in Children's Services (CHC30708)gives you the flexibility of studying at your own pace at home and gives you the qualifications and experience to begin working as a trained assistant or support worker in different child related fields.&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Certificate IV in Training and Assessment (TAA40104)</title><link>http://www.hotfrog.com.au/Companies/Australian-College-of-Training-and-Employment/Certificate-IV-in-Training-and-Assessment-TAA40104-62543</link><description>The Certificate IV in Training and Assessment (TAA40104) qualification replaces the BSZ40198 Certificate IV in Assessment and Training. It is a nationally recognised qualification for anyone who is operating in a training and/or an assessing capacity within their organisation.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>CAIRNS - Food safety, RSA and RSG / RGS training</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/CAIRNS-Food-safety-RSA-and-RSG-RGS-training-60176</link><description>Food safety supervisor, RSA, and RSG/RGS. Do your staff need training?&amp;nbsp;Phone 1300665633.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Provide Responsible Service of Alcohol - RSA -ONLINE or CLASS</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Provide-Responsible-Service-of-Alcohol-RSA-ONLINE-or-CLASS-58603</link><description>QLD OLGR RSA online ANYTIME, ANYWHERE - enrol and start training immediately. Upon completion print off your certificate. Inhouse training available</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>QLD OLGR RSA Training Course Certificate</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/QLD-OLGR-RSA-Training-Course-Certificate-58049</link><description>RSA enrol now &amp;amp; start training immediately &amp;amp; print certificate when finished.&amp;nbsp;&amp;nbsp;Already&amp;nbsp;done RSA&amp;nbsp;in another state then&amp;nbsp;do RSA Bridging course</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>OLGR Approved RSA Training Online</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/OLGR-Approved-RSA-Training-Online-57928</link><description>CFT offers RSA ONLINE -&amp;nbsp;OLGR Approved Provide Responsible Service of Alcohol &amp;amp; RSA Bridging courses. Classes also available.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>RSA Bridging  course OLGR approved</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/RSA-Bridging-course-OLGR-approved-57478</link><description>RSA Bridging course OLGR approved&amp;nbsp; – participants who have undertaken the national RSA or other state/territory certifiate - upgrade to OLGR RSA cert.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>OLGR approved RSA  &amp; OLGR Approved RSA Bridging Courses ONLINE</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/OLGR-approved-RSA-OLGR-Approved-RSA-Bridging-Courses-ONLINE-56772</link><description>CFT offers RSA -&amp;nbsp;OLGR Approved Provide Responsible Service of Alcohol&amp;nbsp; online &amp;amp; in class SITHFAB009A &amp;amp; RSA Bridging&amp;nbsp;course ONLINE</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Training</title><link>http://www.hotfrog.com.au/Companies/testadvance-Pty/Training-55165</link><description>Training improves productivity - how much depends on how it fits
your needs and your situation. We make sure it fits. At our cost.  Minimum disruption. Useful learning, faster. Higher productivity, sooner. Reduced NRE and re-work. Self-reliant &amp;amp; motivated staff. We  keep overheads low and lead-times short - yet still realize excellent fit.  We  guarantee it. If you’re not satisfied, you adjust the bill.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Room for Rent by the Hour</title><link>http://www.hotfrog.com.au/Companies/Office-Room-Shops-Available-for-Rent-in-Gold-Coast-Shop-frontage-suits-Tutors-Life-Coaches-Counsellors-etc/Room-for-Rent-by-the-Hour-55112</link><description>Flexible booking terms- room or workshop space for rent by the hour or block, 7 days a week!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Corporate Training Courses in Perth, WA</title><link>http://www.hotfrog.com.au/Companies/Australian-Experiential-Learning-Centre/Corporate-Training-Courses-in-Perth-WA-51458</link><description>Trusted by Business, Corporate and Government - Training that works!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Free Training sydney liverpool nsw</title><link>http://www.hotfrog.com.au/Companies/Access-Training-Institute/Free-Training-sydney-liverpool-nsw-51203</link><description>&amp;nbsp; Access Training Institute was born out of a need in the employment and training sector, for an organisation that</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Financial Modelling Courses</title><link>http://www.hotfrog.com.au/Companies/Financial-Modelling-Courses/Financial-Modelling-Courses-50963</link><description>&amp;nbsp; Financial modelling services in project finance including project  finance modelling training courses and independent model reviews (model audits).</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Management Training</title><link>http://www.hotfrog.com.au/Companies/First-Step-Coaching-Training/Management-Training-50154</link><description>Higher staff morale, Greater workforce flexibility, Increased customer satisfaction, Ease of recruitment, Increase in product and service quality.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Customer Service Training by First Step Coaching &amp; Training</title><link>http://www.hotfrog.com.au/Companies/First-Step-Coaching-Training/Customer-Service-Training-by-First-Step-Coaching-Training-50152</link><description>Stay ahead of your competitors; increase your profitability and&amp;nbsp;provide exceptional Customer Service - IT'S KEY&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Short Courses</title><link>http://www.hotfrog.com.au/Companies/LogiKal-Training-International/Short-Courses-50103</link><description>• Introduction to Project Management • Introduction to Scheduling • PRINCE2 Foundation • PRINCE2 Practitioner • Leadership Skills for PM's</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Liverpool Vocational and Educational Training (VET) Courses</title><link>http://www.hotfrog.com.au/Companies/Access-Training-Institute/Liverpool-Vocational-and-Educational-Training-VET-Courses-48873</link><description>Knowledge is the key to your future!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Supervisor Training</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Supervisor-Training-46658</link><description>Available by correspondence, onsite, online anytime! Complete your basic food handlers course, or your Food Safety Supervisor course with CFT</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Classes in Gladstone</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Classes-in-Gladstone-46357</link><description>CFT QLD now runs regular&amp;nbsp;Food&amp;nbsp;Safety&amp;nbsp;classes in&amp;nbsp;Gladstone for Hospitality, Health &amp;amp; Community Services and Food Processing industries. You can complete Basic</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>RSG classes in Gladstone</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/RSG-classes-in-Gladstone-46356</link><description>CFT QLD now runs regular&amp;nbsp;RSG / RGS Provide Responsible Gaming Services classes in&amp;nbsp;Gladstone.&amp;nbsp; Visit our website for dates, or call</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>OLGR Approved RSA Training in Gladstone</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/OLGR-Approved-RSA-Training-in-Gladstone-46355</link><description>CFT QLD&amp;nbsp;&amp;nbsp;holds regular&amp;nbsp;OLGR approved RSA&amp;nbsp;classes in&amp;nbsp;Gladstone.&amp;nbsp; Visit our website for dates, or call&amp;nbsp;1300 665 633.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Training Courses</title><link>http://www.hotfrog.com.au/Companies/Chamber-of-Commerce-and-Industry-Queensland/Training-Courses-46230</link><description>We champion business to gear up for the future today with the right set of solutions for success in tomorrow's world.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Provide Responsible Gambling Services - RSG / RGS Training SITHGAM006A</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Provide-Responsible-Gambling-Services-RSG-RGS-Training-SITHGAM006A-46195</link><description>&amp;nbsp;Provide Responsible Gambling Services -&amp;nbsp;SITHGAM006A&amp;nbsp;is available by correspondence and our helpful tutors are only a phone call away. Visit our website for more information: www.cftqld.com.au</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Customer Liasion Office (Exclusions) Training CLO</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Customer-Liasion-Office-Exclusions-Training-CLO-46191</link><description>CFT QLD offers Customer Liasion Officer Training by correspondence. Why take time off work when you can complete the course</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Responsible Management of Licensed Venues (RMLV) Training now Offered!</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Responsible-Management-of-Licensed-Venues-RMLV-Training-now-Offered-44726</link><description>Mandatory Responsible Management of Licensed Venues (RMLV) training is proposed for all licensees, nominees and applicants for a manager’s license.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Staff Training/Packages</title><link>http://www.hotfrog.com.au/Companies/Hospitality-Helpers/Staff-Training-Packages-44043</link><description>We make your staff more efficient and therefore more profitable from using our services!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Mystery Diner Analysis</title><link>http://www.hotfrog.com.au/Companies/Hospitality-Helpers/Mystery-Diner-Analysis-44041</link><description>Get a detailed snapshot of your Cafe, Restaurant, Bar to see how you are travelling!!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Management Packages</title><link>http://www.hotfrog.com.au/Companies/Hospitality-Helpers/Management-Packages-44033</link><description>Attention Managers! Call us for all your needs. We give you practical advice to run your business more efficient and more profitable!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Project Management Training - Accredited Courses</title><link>http://www.hotfrog.com.au/Companies/LogiKal-Training-International/Project-Management-Training-Accredited-Courses-43036</link><description>Our Unique training Courses offer Dual Accreditaion - The chance to earn a Qualification and recognition by PMI Our Courses have Articulation into MBA and Masters Programs, giving our graduates direct entry and Credits towards completion of University Courses. As an REP All our Training offers attendees PDU's.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Prepare Nutritionally Balanced Food for Children - NEW COURSE NOW AVAILABLE</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Prepare-Nutritionally-Balanced-Food-for-Children-NEW-COURSE-NOW-AVAILABLE-42863</link><description>Learn how to Prepare Nutritionally Balanced Food for Children. This course is designed for childcare centres, family day care, out</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>On Site OLGR approved RSA Training available</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/On-Site-OLGR-approved-RSA-Training-available-40804</link><description>CFT QLD can&amp;nbsp;come onsite&amp;nbsp;for&amp;nbsp;groups to deliver OLGR approved RSA training.&amp;nbsp; Contact us for a quote today!&amp;nbsp; Phone: 07 5520&amp;nbsp;0390 or</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Lean Thinking Training Program - Cost Cutting Strategies &amp; Tips Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Lean-Thinking-Training-Program-Cost-Cutting-Strategies-Tips-Courses-40264</link><description>Key Benefits: Understanding   the importance of continuous improvement. Using   appreciative enquiry as a tool to eliminate unnecessary expenses. Identifying   tangible and intangible waste. Understanding   the correlation between customer expectations and cost cutting. Communicating   cost cutting as an opportunity.&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Consultative Selling Skills Training Program - Learning Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Consultative-Selling-Skills-Training-Program-Learning-Courses-40263</link><description>Key Benefits: Understand buyer behaviour. Identify a client's needs. Involve and engage your client through the selling process. Build trust and commitment. Create knowledge base (not a database) of your most profitable clients. Add value to your client that is not necessarily related to your service or product.&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Conflict Resolution Training Program - Workplace Conflict Resolution Skills Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Conflict-Resolution-Training-Program-Workplace-Conflict-Resolution-Skills-Courses-40262</link><description>Key Benefits: Understanding the psychology of conflict. Role ambiguity the number one cause of conflict in the workplace. Identify the different types and causes of workplace conflict. Transform conflicts into positive outcomes. Develop strategies to manage future conflicts.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Committee Control Training Program - Committee Meeting Management Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Committee-Control-Training-Program-Committee-Meeting-Management-Courses-39497</link><description>Key Benefits: Add safety concerns. Set clearer reporting lines. Clarify roles. Remove Ambiguity. Add more structure to your meetings. Follow the set agenda. Distribute the agenda to everyone prior to the meeting. Make sure the agenda is clearly communicated to the members. Ensure that everyone gets a fair chance to share opinions. Adopt active listening skills.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Effective Communication Skills Training - Workplace Interpersonal Communication Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Effective-Communication-Skills-Training-Workplace-Interpersonal-Communication-Courses-39496</link><description>Key Benefits: Professionally communicate with stakeholders. Understand different personality styles and how to match your communication style. Understand the benefits of 'actively listening' and 'questioning' skills. Handle requests that cannot be met, or are outside the scope of your responsibility. Turn difficult customers into opportunities for the organisation. Communicate  more effectively with different generations. Communicate  more effectively with different cultures.&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Coaching Skills Training Program - Corporate Coach &amp; Career Coaching Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Coaching-Skills-Training-Program-Corporate-Coach-Career-Coaching-Courses-39495</link><description>Key Benefits: Create a positive directed change from your coaching. Understand how to develop people to their full potential. Use coaching to enhance and increase the performance of individuals. Develop a shift in your perspective as a coach. Understand how to move from the mindset of telling to asking. Utilise powerful tools and techniques. Be clear on the differences between coaching, training, consulting and mentoring.&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Client Service Skills Training Program - Customer Service Qualities Program</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Client-Service-Skills-Training-Program-Customer-Service-Qualities-Program-39494</link><description>Testimonials "Preferred Training Networks do two critical things
really well: they provide high quality, focused,
results-oriented training activities, and they back
these up with fantastic customer service. Their
professionalism and effi ciency makes them a
pleasure to deal with." - D Hartman, Learning &amp;amp; Development
Manager, BNP Paribas</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Client Expectations Training Program - Managing Client Expectations &amp; Needs Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Client-Expectations-Training-Program-Managing-Client-Expectations-Needs-Courses-39493</link><description>Key Benefits: Understand and achieve expectations set by the organisation. Communicate effectively with clients, managers and colleagues. Learn what affects your client's expectation of your product/service. Understand that each 'moment of truth' with your client can affect future interactions. Position your organisation as a value asset to your clients. Learn active listening and questioning skills. Understand the importance of service quality.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Change Management Training Program - Managing Change In The Workplace Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Change-Management-Training-Program-Managing-Change-In-The-Workplace-Courses-39492</link><description>Key Benefits: Develop an understanding that change is a continued process that never stops. Set a communication plan for the change. Understand the motivators of change. Communicate effectively with their team during the change process. Understand the impact of change on the organisation. Overcome the barriers to change. Set behavioural parameters regarding the change particularly with senior management. Identify 'the way it used to be' saboteurs.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Chaos Management Training Program - Managing Chaos In The Workplace Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Chaos-Management-Training-Program-Managing-Chaos-In-The-Workplace-Courses-39490</link><description>Key Benefits: Understanding the chaos lifecycle.  Understanding   the root cause of the chaos.  Using key tools   for managing chaos.  Profiling and   mapping the problems that could cause future chaos.  Understanding   the importance of contingency planning.  Assessing and   interpreting an interim strategic plan.  Ensuring   effective flow of communication within the organisation.  Setting   periodic reviews of your chaos management plans .</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Career Management Training Program - Manage Your Own Career Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Career-Management-Training-Program-Manage-Your-Own-Career-Courses-39488</link><description>Key Benefits: Understand the psychology of change. Utilise different assessment tools to identify strengths and weaknesses. Decide if an organisational culture is congruent with personal values. Negotiate win/win outcomes. Set a career development framework. Create a SMART action plan. Build in contingency plans to keep motivated when your career plans stumble. Plan attitudinal and behavioural responses to difficult questions. Develop networking skills.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Business Sales Training Program - Marketing Skills Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Business-Sales-Training-Program-Marketing-Skills-Courses-39479</link><description>Key Benefits: Identifying what exactly your clients/customers value and their perception of value. Positioning your value offer. Communicating value to your clients/customers. Understanding where your leads come from and segmentation methods. The metrics that should be applied to weight your leads. Getting referrals from existing loyal clients/customers. Planning and preparing for your negotiation. Inventing win-win outcomes even if it seems impossible.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Effective Communication Skills Training Program - Workplace Interpersonal Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Effective-Communication-Skills-Training-Program-Workplace-Interpersonal-Courses-39477</link><description>Key Benefits: Use strategies   for breaking down communication silos.  Use NLP   communication techniques.  Measure the   impact of negative communications.  Communicate   your message in a succinct manner.  Integrate your   people and processes.  Use conflict   resolution strategies.  Overcome role   ambiguity.  Drive a   transparent culture.  Move the   spotlight from individual egos to organisational performance.  Set behavioural   and performance management metrics .</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Behavioural Interview Techniques Training Program - Workplace Behaviour Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Behavioural-Interview-Techniques-Training-Program-Workplace-Behaviour-Courses-39476</link><description>Key Benefits: Develop and ask effective, behaviour based questions. Pinpoint critical success factors. Develop structured interview guides. Develop the skill to control the interview. Probe and question strategically. Build rapport with candidates. Develop and conduct legally defensible interviews. Use reflective listening to encourage self expression. Measure skills objectively instead of based on personality. Assess a candidate's ability to thrive in a rapidly changing environment.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Behavioural Management Plan Training Program - Workplace Dispute Resolution Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Behavioural-Management-Plan-Training-Program-Workplace-Dispute-Resolution-Courses-39475</link><description>Key Benefits: Use disassociation techniques and not take any situation personally.  Communicate more effectively with all stakeholders  Get critical information faster from other stakeholders.  Use stress debriefing techniques.  Deal with angry and infuriated people.  Build your intuitive skills.  Identify signposts of an unsafe environment.  Apply self protection techniques.  Know when it is not worth persisting.  Learn rescheduling as a technique.  Practice calming methodologies.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Adaptive Flexible Management Training Program - Leadership Management Styles Courses</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Adaptive-Flexible-Management-Training-Program-Leadership-Management-Styles-Courses-39461</link><description>Key Benefits: Convey empathy   to direct reports.  Actively listen   to areas of concern.  Adjust   individual plans to assist the team.  Use time   effectively and juggle deadlines easily.  Adapt new   behaviours in different situations. Drive   productivity irrespective of any hurdles or setbacks.  Meet customer   expectations every time.  Break down any   communication silos.  Continuously   improve processes to seize business opportunities.  Set behavioural   expectations.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Customer Service Training Courses - Client Relationship Management Program</title><link>http://www.hotfrog.com.au/Companies/Preferred-Training-Networks/Customer-Service-Training-Courses-Client-Relationship-Management-Program-39436</link><description>Key Benefits: Understand the meaning of a key account.  Understand the roles and responsibilities of the key account manager.  Manage the expectations of the key account.  Implement CRM strategies to develop long term relationships.  Have confidence asking for referral business.  Build better win/win relationships with stakeholders.  Understand the buyer's style and behaviour.  Identify sales areas where they believe they need to improve.  Create a better level of peer appreciation/teamwork.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Corporate Training and Coaching</title><link>http://www.hotfrog.com.au/Companies/Wentworth-Training/Corporate-Training-and-Coaching-37794</link><description>Tailored corporate training, development and coaching programs to enable you and your people to enjoy their working life.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Hygiene Training by Correspondence or Online!</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Hygiene-Training-by-Correspondence-or-Online-36543</link><description>CFT QLD offers Food Hygiene Training for Hospitality, Food Processing and Health &amp;amp; Community Services Industries. You can train at</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Hospitality Consultants</title><link>http://www.hotfrog.com.au/Companies/Hospitality-Helpers/Hospitality-Consultants-32601</link><description>Make your business more efficient and more profitable from our in-depth affordable services!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Supervisor for the Hospitality Industry</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Supervisor-for-the-Hospitality-Industry-26513</link><description>Need to complete your Food Safety Supervisor qualifications? You will&amp;nbsp;need to complete the following units:&amp;nbsp; SITXOHS002A (was THHGHSO1B) – Follow</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Training</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Training-20870</link><description>CFT QLD offers Food Safety Training for the Hospitality, Health &amp;amp; Community Services &amp;amp; Food Processing Sectors.&amp;nbsp; FT QLD offers</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Provide Responsible Gambling Services (RSG/RGS) - Available by Correspondence</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Provide-Responsible-Gambling-Services-RSG-RGS-Available-by-Correspondence-19767</link><description>Unit Code THHADG03B &amp;nbsp;- $75.00This course is designed for people who wish to enter or are in the hospitality industry</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Customer Liaison Officer (CLO) Exclusions Training - Available by Correspondence.</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Customer-Liaison-Officer-CLO-Exclusions-Training-Available-by-Correspondence-19073</link><description>Client Liaison Officer Training by correspondence. Complete in your own time, no need to take time off work!&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Qualifications Have Changed</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Qualifications-Have-Changed-15625</link><description>Food safety qualification unit codes for the hospitality industry have now changed.&amp;nbsp;&amp;nbsp;This has resulted from of a review of the national Tourism and Hospitality training package which is now titled SIT07.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Food Safety Supervisor Training</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Food-Safety-Supervisor-Training-15348</link><description>CFT QLD offer flexible learning options for your Food Safety Supervisor Requirements. Why take a day out of your business when you can learn in your own time, at your own pace??? Learn online or by correspondence. Contact us now to find out more!</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>Client Liason Officer (Exclusions) Training now available!</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/Client-Liason-Officer-Exclusions-Training-now-available-15042</link><description>CFT QLD Now offers Customer Liasion Officer (CLO) Training. The Customer Liaison program covers both legislative and code of practice requirements. Information is presented in a logical process designed to enable gaming venues to provide necessary support to those who are at risk from excessive gambling.</description><pubDate>yyyy-MM-dd</pubDate></item><item><title>RSA , RSG and Customer Liaison Officer Courses</title><link>http://www.hotfrog.com.au/Companies/CFT-QLD/RSA-RSG-and-Customer-Liaison-Officer-Courses-14794</link><description>CFT QLD offers two types of RSA (Responsible Service of Alcohol) Training, by correspondence, online or in class for groups. We also offer RSG (Provide Responsible Gambling Services) by correspondence or in class for groups. Also available Customer Liaison Officer Training by correspondence.</description><pubDate>yyyy-MM-dd</pubDate></item></channel></rss>