About Edge Telephone Training
Edge Telephone Training was established in 2006 and specialises in training businesses around people skills, whether it be over the phone or face to face.
Edge Telephone Training has helped many businesses, Australia wide, to achieve excellent customer service standards, resulting in more profits and greater staff satisfaction.
Anyone who deals with Customers will benefit from improving their communication skills to maintain consistency in treating every customer with the same positive attitude. It's no use having your Receptionist answer the call politely when the accounts person ends up offending your valuable customer.
Let Edge Telephone Training work their magic with your staff either one to one or in groups, inhouse at your business, at a time that suits you.