29-May-2009
Our Technical Support team offer rapid, practical and cost effective
solutions - across Melbourne. Our team can visit you onsite, or you can
bring your hardware and equipment to our service centre.
If your computer:
- Won’t turn on or there is no picture on the screen
- Has been hit by a virus (or 10 of them)
- Is running really slowly
- Has never been backed up
- Is out of space
- Has programs that have error messages that you don’t understand
We can come in and help you with your computer problems, either on-site or you can bring your computer in to us.
We endeavour to respond to most requests within a few hours as we understand the frustration and loss of productivity that 'downed' systems can cause...
Our team can assist with:
- Recovery and restoration after a hardware failure, virus, trojan or worm attack or corruption
- Hardware services in adding, configuring or removing hardware components from the computers or network
- Peripherals such as printers, routers, scanners, USB devices, wireless products (Bluetooth, 802.11x, Infrared), security devices
- Server and workstation maintenance, patch management for Windows, Office and other product updates
- Security services in terms of firewalls, anti-virus products, spyware removal programs and vulnerability analysis
- Backup systems including hardware, software, scheduling and off site advice.
- Installing programs and networking those programs between workstations on the network (eg. MYOB Premier, QuickBooks, etc)
- Internet configuration including Internet access, browsing configuration, VPNs, router / firewall configuration, email systems (Exchange, Outlook and Outlook Express), remote desktop and Outlook Web Access