CIRAM - Case and Investigation Reporting, Administration and Management System

CIRAM - Case and Investigation Reporting, Administration and Management System from Bay Technologies

By: Bay Technologies  06-Nov-2009
Keywords: Risk Management, technologies, state government






Using a flexible, extensible database and rules engine, CIRAM allows organisations to manage the data and processes for all of their compliance and investigations requirements.

CIRAM is fully auditable,web-based and offers end-to-end complaint and investigation management.

Based on the Australian Government Investigation Standard (AGIS), CIRAM has grown to become the leading Compliance Investigation System used by AELERT members.

  1. A single, secure source of truth for case and investigation management.
  2. A Repeatable, Auditable Process.
  3. Support for geographically dispersed regions.
  4. A consistent yet flexible way of prioritising case load.
  5. Automated delivery and escalation of work – proactive rather than reactive
  6. Comprehensive Record Keeping


Some of product features of CIRAM

-   Systematically records and manages all notifications of incidents or alleged breached of legislation.

-   Prioritisation Process that is both flexible and accountable.

-   Tracks relationships between Entities of Interest and Cases

-   Records and links all Time and Costs to a single Case File

-   Records a complete unalterable case audit trail

-   Work Management Supports:

-   Management overseeing of work under their authority.

-   Visibility of resources under their supervision.

-   Numerous enforcement outcomes supported.

     -   Compliant

     -   Non-Compliant

     -   Prosecution

     -   Infringement Notice

     -   Formal Warning

     -   Cancel License

     -   Cancel Lease

     -   Directive Issued

     -   Letter Issued

     -   No Action


Some of technical features of CIRAM

-   Browser based client.

-   Supports role based security.

-   Rules engine enforces a repeatable, accountable process.

-   Provides management and ad-hoc reports.

-   Google-like search functionality.

-   Integrates with EDRMS, e.g. TRIM, Open Text

-   Simple and easy to use.

Keywords: Case Management, Complaint, Compliance Management, Incident Tracking, Investigation, Process Control, Risk Management, state government, technologies, workflow